Q. How can I get help using electronic research tools while the library is closed?

The best way to get assistance is using the chat service from our website because we can share our screen and walk you through using the research tools. You may leave a message via the chat window and a staff member will get back to you.

You may also call the library to speak to a staff member: 914-721-8225 for Adult Services and 914-721-8227 for Youth Services. If we are unavailable, please leave a message and we will return your call.

If you need immediate assistance, log on to the research tool and look for a help menu.


  • Last Updated Nov 19, 2020
  • Views 17
  • Answered By Genie Contrata

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