Q. I already returned my books. Why are they still on my account?

My books have all been returned but are still checked out on my account.


Answer

All returns are quarantined for a minimum of 4 days after return. Depending on the time of day and the day of the week, it can take up to a week for returns to be checked in.  Please check your account in a week and contact us again if the items still appear to be checked out.

  • Last Updated Oct 26, 2020
  • Views 6
  • Answered By Laura Burk

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